Lehigh Valley Health Network has debuted video doctor appointments this month using a cell phone for pediatric patients. Rather than putting a sick child into the car and waiting in the office to be seen, patients can be seen from the comfort of their homes. The Lehigh Valley Health Network started seeing adults using the same system one year ago.

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SEEING A DOCTOR FROM HOME

Can you think of times where you had to take a sick child to the doctor and it was miserable?  Whether during the cold of winter, the toddler years or dealing with an uncomfortable child, this can be tricky. Being able to get something more minor checked out from the convenience of home could be a game changer for parents.

“Pediatric video visits provide access to LVHN medical care for the times when your child has a minor illness, like a cold or stomach illness, or other troublesome but non-emergency medical concerns like an insect bite or rash,” says Mindy Brosious, RN, Clinical Coordinator, Air Products Center for Connected Care and Innovation at LVHN.

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HOW DOES IT WORK?

Pediatric video visits can be used by patients in Pennsylvania between 3-18 years old, whose account have been set up in MyLVHN  by a legal guardian.

Parents can make the appointment on their phone, and the appointment could be within 15-30 minutes later.  Providers and patients interact similar to a FaceTime call where each can see each other. Providers are also available around the clock.

Some conditions that can be diagnosed are:

    • Shingles/rashes
    • Cold sore/mouth sore
    • Flu/cough/ cold
    • Animal bites/tick bites
    • Cough/cold
    • Seasonal allergies
    • Nausea/vomiting/changes in stool

REQUIREMENTS for using THE SERVICE

  • Video-enabled mobile device or tablet
  • Wi-Fi or a 4G cellular data connection
  • MyLVHN app loaded to your device (available for Apple and Android devices)
  • Parent/guardian needs their own MyLVHN account AND
  • Parent/guardian must have proxy access granted to their child’s MyLVHN account

COST AND FOLLOW UP

After the visit, the provider will be in touch with the primary care physician. The cost of a video appointment is $49 and can be covered by some insurance providers. Check with your insurance company for details.

Would you try a remote doctor’s appointment?

 

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